Assured Free Gift above ₹1499* | Free shipping above ₹499*

Customer Care: info@artozon.in +91 98895 79594

Shipping And Delivery

Shipping Policy

Your orders are always freshly printed and framed!
All our artworks are made to order!
Dispatch time for our artworks:

  • Art Prints – 5-7 days
  • Paintings and mixed
  • media  25-30 days.

We ship our products using delivery partners. The average time taken for delivery is 4-5 days after the products are dispatched (however, it may take up to 7 days depending on your location).

Your artwork goes in production once you have placed your order with us. Since we follow a made-to-order business policy, we do not accept cancellations.

We do a thorough quality check before sending our orders but if the order gets damaged in transit or you receive a wrong item, we accept returns.

Any discrepancy related to delivery or the delivered item must be communicated to us via email within 3 days of receiving the item. To return or exchange please email us on info@artozon.in with the following details:

(i) Subject Title – Return / exchange
(ii) Reason for return
(iii) Order Number & date of receiving the order
(iv) Please include a photo with your request as visual aid to back up your claim.

Once your return is approved, a pick up is arranged by us. Please make sure that the product is unused and in the same condition in which you received it, including the original packaging. A replacement is sent within 7-10 working days of receiving the returned package. Alternatively, we can issue a credit amount of your order value, after deducting the shipping fee, which can be redeemed on our website within a year. In case you would like a refund, your order value, after deducting the shipping fee, will be refunded to your bank account within 15 days of receiving the returned item.

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